Data collection on our website
Who is responsible for collecting data on this website?
The processing of data on this website is carried out by the website provider. The website provider’s contact details can be found in the Legal Notice section of the website.
How do we collect your data?
The first way we collect your data is by you sharing it with us by entering your data in a contact form for example.
Our IT systems collect other data automatically when you visit our website. This is mainly technical data, such as which web browser or operating system you are using, or the time of your visit. This data is collected automatically as soon as you visit our website.
What do we use your data for?
Some of your data is collected in order to ensure that you can use our website without any errors. Other data can be used to analyse your user behaviour.
What rights do you have with regard to your data?
You have the right, at any time, free of charge to receive information regarding the origin of the personal data we collect on you, the recipients of this data and the purpose for which it is collected. You also have the right to demand that this data be corrected, blocked or erased. If you wish to do this or to ask us any other questions regarding data protection, you can contact us at any time using the address provided in the Legal Notice section of the website. You also have the right to complain to the responsible supervisory authority.
You also have the right to request that the processing of your personal data be restricted in certain circumstances. You can find details on this in the privacy notice under "Right to restriction of processing".
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This data may above all include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access and other data, which are generated via a website.
The host is used for the purpose of fulfilling the contract with our potential and existing customers (Article 6 (1) b GDPR) and in the interest of a safe, fast and efficient provision of our online offer by a professional provider (Article 6 (1) f GDPR).
Our hoster will only process your data to the extent necessary to fulfil its performance obligations and to follow our instructions with regard to this data.
Conclusion of a contract for order processing
In order to guarantee data protection-compliant processing, we have concluded a contract for order processing with our host.
We hereby expressly inform you that the transmission of data via the Internet (e.g. communication via e-mail) is subject to security vulnerabilities. It is not possible to provide absolute protection against access by third parties for your data.
Note on the controller
The controller for data processing on this website is:
INNO FRICTION GmbH
D-57577 Hamm/Sieg, Germany
Phone: +49 2682 / 708-0
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses and similar).
Legally required data protection officer
The company has designated a data protection officer:
Withdrawing your consent to the processing of your data
Many data processing procedures can only be performed with your express consent. You can withdraw any consent you have already given at any time. You can do this by simply sending us an informal e-mail. The withdrawal of your consent shall not affect the legality of any data processing performed prior to said withdrawal
Right to object to data collection in special cases and direct advertising (Article 21 GDPR)
WHERE YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION IN ACCORDANCE WITH ARTICLE 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, the person affected is entitled to lodge a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to lodge a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.
Right to data portability
You have the right to have data that we have processed automatically, either based on your consent or in order to fulfil a contract, transmitted to you or a third party in a commonly used and machine-readable format. If you demand that said data be transmitted to another controller, this instruction shall only be carried out where technically feasible.
SSL and TSL encryption
This site uses SSL/TLS encryption for security reasons and in order to protect the transmission of confidential content, such as orders and enquiries that you transmit to us in our role as the website provider. You can identify an encrypted connection by the address line of your browser changing from "http://" to "https://" and the closed padlock symbol in your browser line.
If SSL or TLS encryption is activated, third parties will be unable to read the data you send to us.
Information, erasure and correction
In accordance with the applicable legal regulations, you have the right to receive, free of charge information on the personal data we have saved pertaining to you, the origin and recipients of said data, and the purposes for which it is processed and the right to demand that said data be corrected, erased if necessary. In this regard, as well as for further questions concerning the topic of personal data you can contact us at any time at the address provided in the Legal Notice section of the website.
Right to restriction of processing
You have the right to request restriction of the processing of your personal data. If you have any questions on this subject, please contact us at the address stated Legal Notice section of the website. The right to restriction of processing applies in the following cases:
If you contest the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
If the processing of your personal data was/has been unlawful, you may request restriction of the processing instead of erasure.
If we do not require your personal data any longer but you require them for the establishment, exercise or defence of legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Article 21 (1) GDPR, your interests and our interests have to be carefully assessed. As long as it is not yet clear whose interests override, you have the right to request restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data may, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a member state.
Objection against promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The operator of the website reserves the right to expressly take legal action in the event of the transmission of unsolicited advertising material, such as spam emails are received.
In some instances, our website and its pages use what are known as cookies. Cookies are small text files that do not cause any damage to your computer. They are either stored temporarily on your device for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your leave our site. Permanent cookies remain on your end device until you delete them yourself or are deleted by an automatic feature of your web browser.
In some cases, third-party cookies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of third-party companies (e.g. cookies for processing payment services).
Cookies have different functions. Many cookies are required technically because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising.
Cookies that are required for the performance of electronic communications transactions or to provide certain functions you want to use (e.g. the shopping cart function), are stored pursuant to Article 6 (1) lit. f GDPR. The website provider has a legitimate interest in storing cookies to ensure the technically error-free and optimised provision of services. If the corresponding consent has been requested (e.g. consent to the storage of cookies), the processing occurs solely pursuant to Article 6 (1) lit. a GDPR; the consent can be revoked at any time.
You can set your browser so that you are informed of the placement of cookies and allow cookies only in specific instances, generally exclude the acceptance of cookies or only in certain cases, and activate automatic deletion of cookies when you close your browser. Deactivating cookies may restrict the functionality of this website.
Server log files
The provider of this website and its pages automatically collects and stores information in what are known as server log files, which your browser automatically sends to us. This information includes:
This data is not combined with data from other sources.
This data is collected on the basis of Art. 6 (1) lit. f GDPR. As the website provider has a legitimate interest in the technically error free depiction and optimisation of the provider’s website, server log files must be recorded for this purpose.
If you send us enquiries via the contact form, your details from the contact form, including the contact data specified therein, will be stored by us for processing the enquiry and in the event of follow-on questions. We will not pass on this data without your permission.
This data is processed pursuant to Article 6 (1) lit. b GDPR, provided your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other instances, the processing is based on our legitimate interest in the efficient processing of enquiries addressed to us (Article 6 (1) lit. GDPR) or on your consent (Article 6 (1) lit. a GDPR) provided this was prompted.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your enquiry). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
Enquiries via e-mail, phone or fax
If you contact us by email, phone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your permission.
This data is processed pursuant to Article 6 (1) lit. b GDPR, provided your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other instances, the processing is based on your consent (Article 6 (1) lit. a GDPR) and/or our legitimate interest (Article 6 (1) lit. f GDPR) as we have a legitimate interest in the efficient processing of enquiries addressed to us.
The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Any mandatory statutory provisions - especially those regarding data retention periods - remain unaffected by this provision.